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Elements and Performance Criteria

1. Confirm environmental management responsibilities
   • Read and interpret legislative, regulatory and licensing requirements and approvals that apply to site or project
2. Clarify scope of own role and the roles of other key personnel
3. Identify resources available for site or project
4. Develop and maintain positive relations with site personnel and stakeholders
   • Identify significant stakeholders and their concerns, issues, positions or attitudes about the site or project
5. Participate in meetings and networks
6. Use strategies to foster the trust and confidence of site personnel and stakeholder representatives
7. Communicate workplace positions and requirements in a way that acknowledges concerns of personnel and stakeholders and promotes understanding
8. Respond to requests for information or participation in stakeholder activities in accordance with workplace procedures
9. Provide timely, authorised information using language, styles and formats that are readily understood
10. Identify difficult situations and negotiate solutions by using a collaborative approach and harnessing cooperation
11. Obtain regular feedback and use it to maintain and enhance positive relations
12. Provide environmental management information and training
    • Use environmental management plans and recent incident reports to identify and review information and training needs of site personnel
13. Access and develop information and training programs to meet the identified needs
14. Provide accessible information and training programs to ensure that all site personnel understand their environmental obligations and responsibilities
15. Confirm site personnel’s understanding of environmental management actions
16. Monitor the effectiveness of information and training and adjust content, format and delivery strategies
17. Assess environmental impacts and risks
    • Review scheduled activities well in advance to identify implications for environmental management
18. Identify potential and actual events, risks and activities that may harm the environment
19. Conduct inspections and in-situ measurements to quantify risks and impacts
20. Report assessment of risks and impacts in accordance with workplace and legislative requirements
21. Implement environmental monitoring and management plans
    • Conduct specified environmental monitoring and site inspections to check performance against environmental management requirements
22. Ensure that workplace environmental monitoring instruments are fully functioning and maintained
23. Conduct additional monitoring and inspections after atypical events, legitimate complaints or government requests to assess whether environmental management plan is operating effectively
24. Examine results of in-situ measurements, laboratory analyses, inspections and audits to identify significant trends, non-conformance and incidents
25. Respond to environmental non-conformances and incidents
    • Implement workplace procedures for responding to environmental non-conformance and incidents to ensure prompt control and remediation
26. Investigate the causes of non-conformances and incidents within scope of responsibility and in accordance with workplace and legislative requirements
27. Analyse findings to identify opportunities to re-design activities, work practices, environmental controls, information and training programs and management procedures
28. Implement authorised corrective and preventative actions to prevent recurrence of non-conformance or incident and to reduce risks
29. Record all recommendations, actions and outcomes in accordance with the workplace and legislative requirements
30. Keep management informed about environmental performance
    • Provide regular reports about environmental performance, instances of potential or actual non-conformance and incidents and the actions taken in each case
31. Report opportunities and recommendations for improvements
32. Seek manager’s advice when challenges are beyond own scope of role or when input from environmental specialists may be required
33. Maintain environmental records
    • Ensure all required records are legible, accurate and satisfy workplace and legislative requirements
34. Store environmental records to enable easy access and review by authorised personnel according to workplace procedures
35. Regularly read and assess environmental records to identify significant trends and impacts
36. Identify any problems with the maintenance and security of records and resolve them promptly